Delivery Policy

Danish by Design will deliver to your preferred address however please take careful note of the following:

• Your goods will be delivered by courier except for small parcels which may be sent with Australia Post or equivalent.
• We will provide dispatch details including tracking so you can plan ahead. You must be at home to receive the goods – if not the courier will be advised to leave the parcel. Purchases through the Danish by Design online store give the courier company automatic authority to leave the items at your nominated address if there is no one at home.
• If you are unable to receive the goods, or are unwilling to give authority for the goods to be left at your risk, or the premises does not have access when you are not at home, then please provide an alternative or work address where the goods can be delivered in normal working hours.
• Goods not able to be left may be subject to additional fees for re-delivery.
• Please plan carefully before completing your purchase. Please provide an address where the courier can deliver and be home to receive the goods. The courier company cannot be expected to assist with the moving of furniture into the home, upstairs, or wait at a premises where there is a locked security entrance. All deliveries of heavy furniture items should be to an address where there will be assistance of strong able-bodied persons to help with the unloading of the cartons.