BabyDan Logo Baby Gates & Child Safety
Bednest co-sleeping bassinet
Bumbleride All Terrain Prams and Strollers
Childhome Logo
eco rascals logo
Leander logo
Milaniwood Logo
Mininor Logo
Mioplay Logo
Pixiebaby Logo
Quax Logo
Troll Nursery Logo

If you are in any way unhappy with your Danish by Design purchase you may return/exchange it under the following conditions:

  1. Must be returned within 14 days of receipt.
  2. Must be purchased on www.danishbydesign.com.au
  3. The product must be as new, i.e. unused and undamaged in original packaging including all accessories and user manuals where applicable. We also require that you take sufficient care when packaging the goods for the return so they can arrive undamaged.
  4. Email info@danishbydesign.com.au with the following details at hand: Your Name, Invoice Number, Reason for Return and Request for Replacement, Exchange or Refund. We will then issue a Return Merchandise Authorisation form and a freight label for you.
  5. Smaller items can be returned free of charge, however bigger items may incur a postage fee.
  6. Please note we are unable to refund initial postage/shipping and handling of products.
  7. Our return policy does not apply if the product has been used, worn, soiled or damaged. We reserve the right to refuse a return if these requirements are not met.
  8. Although each Danish by Design product has received a high level of quality control, in the rare instance that the product is faulty, we will replace it. If a part of a product is deemed faulty, we will endeavour to replace that part as opposed to the entire product
  9. Danish by Design is NOT responsible if you change your mind, after the delivery of your goods. In other words we reserve the right to refuse the return of an item, if it is delivered as ordered, it is not faulty, and the goods are as pictured on the web site. This policy relates particularly to large and heavy furniture items which are subject to a greater risk of freight and handling damage in the process of their return to our warehouse. We will use our discretion and assist customers when able.

Related Insights

27 November 2023

BabyDan, the world leaders in safety gates and child-proofing products

BabyDan is a leading company dedicated to ensuring the safety of homes for children. They are known worldwide for their high-quality safety products and commitment to meeting European standards.

Learn more
24 November 2023

When to child proof your home

Home safety is a crucial aspect when it comes to protecting children from accidents and ensuring their well-being. Statistics show that most accidents involving children occur within the confines of their own homes.

Learn more
Bumbleride Indie Twin double pram
16 December 2019

Twin pram or toddler seat for your growing family?

As your family grows, so do your pram needs. Here’s a few things to consider to help you choose the right one.

Learn more
Get 10% OFF your first order!

Signup to our newsletter to receive a 10% discount on your first order from Danish by Design

  • This field is for validation purposes and should be left unchanged.
© 2023 Danish by Design Pty Ltd. All rights reserved. | Powered by relacion